Quicken Loans Review

Executive Summary

Quicken Loans is America’s largest online lender according to National Mortgage News and have helped over 2 million American families finance their homes. Quicken has over 30 years of experience in providing world-class client service as a direct lender. They offer multiple guides and blog posts to help you choose a mortgage and to support you when you’re buying a home for the first time. They provide free calculators for working out your budget. You can even access today’s average mortgage loan rates without entering any personal information or signing up for an account. Live chat is available as well.

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Quicken Loans Highlights

  • Quicken has closed more than $140 billion in mortgage loans in 2013 and 2014.
  • J.D. Power named Quicken Loans the Highest in Customer Satisfaction for Primary Mortgage Origination seven straight years — 2010 through 2016.*
  • Quicken Loans is ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for three consecutive years, 2014 through 2016, each of the years the company was eligible.*
  • Access information specifically geared toward first-time buyers
  • Easily get in touch with a mortgage expert for more info


  • Quicken’s industry-leading online tools offer ease, speed and insight.
  • Quicken offers online chat, mortgage approvals in minutes and the ability to sign documents online.
  • Quicken uses online pre-qualification to accelerate the application process.
  • This enables Quicken to offer low rates, reduced fees, instant comparisons and real-time quotes.

Loan Term

Quicken Loans offers the standard 15-year & 30-year fixed-rate mortgages. Adjustable Rate Mortgages are offered at 5-year or 7-year terms.

Loan Features

Quicken Loans specializes in plain vanilla mortgages, including conventional, FHA and VA programs.  When calculating your payments and rates, you can easily factor in taxes and insurance for a more complete picture of what you’ll actually be paying. 


Quicken Loans offer affordable homeownership with multiple mortgage options to choose from. If you are fairly clear on the type of mortgage you need, Quicken’s technology and unbeatable client service will make your mortgage experience simple. Their interface and tools are among the most helpful and user-friendly available. 


Quicken Loans is a one-stop shop for all things mortgage. Please visit Quicken Loans to receive a quote.  

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Physical Address

Quicken Loans 

1050 Woodward Avenue,

Detroit, MI 48226-1906


*Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010–2015 Primary Mortgage Origination and 2014–2015 Primary Mortgage Servicer StudiesSM. 2015 Origination (or Sales) based on 4,666 total responses and measures experiences and perceptions of consumers who originated a new mortgage, surveyed in July–August 2015. 2015 Servicing based on 5,922 total responses and measures experiences and perceptions of consumers with their current mortgage servicer, surveyed in March–April 2015. Your experiences may vary. Visit jdpower.com.


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